OUR ASSISTANCE 11-19h
+39 3245498279
We no longer take orders over the phone
To give you a better service, orders are placed only from the site o directly in the shopTelephone and WhatsApp remain active for information and assistance, only during the times indicated below.
How to shop with us
Two paths, both simple. Choose the one you prefer.
Order online from the site
Open 24/7, from home, in your pajamas, calmly.
- Browse the entire catalog with photos, prices and descriptions
- See availability in real time
- Choose home delivery or in-store pickup
- Pay securely (card, PayPal, Klarna, bank transfer)
- Receive written confirmation of everything
Come and visit us in the shop
We look forward to seeing you in person in Rome.
- You can touch the fresh products with your own hands
- Choose piece by piece with our advice
- Fruit and vegetables harvested in the previous days
- No waiting, you get everything home right away
- Payments by cash, card or debit card
📍 Via Girolamo Benzoni 18, 00154 RM
🕐 11:00-20:00,11:00-14:00,14:00-17:00,17:00-20:00
📞 And the phone then?
We always answer — but for information and assistance, not to take orders.
✅ Call or write to us if…
- You have a problem with an order already done
- Do you want information on a specific product before purchasing it
- You have doubts about shipping, times or costs
- Are you looking for advice on choosing the right box
- You need to change a delivery address
- Do you want to know if a product will be available again
- Do you have questions about thesubscription or sui apple points
❌ We can't anymore…
- Taking orders dictations over the telephone
- Taking orders via WhatsApp (text or vocals)
- Taking orders by email
- Set aside products without confirmed order
To order, go to place or come to the shop: it's faster for you and safer for everyone.
Why we made this choice
For years we've accepted orders of all kinds: phone, WhatsApp, email, voicemail, and random messages. As our workload grew, we realized that this habit generated too many errorsForgotten products, incorrect addresses, confirmations lost in chat. It wasn't fair to you or to us.
- For you —You always receive a written confirmation with everything you ordered, including the price, address, and delivery date. No misunderstandings.
- For our warehouse — Availability is always updated in real time: we don't promise you something that doesn't actually happen.
- For our producers —orders arrive organized and traceable: we prepare better, waste less.
- For those who answer the phone —can actually listen to you and help you, instead of playing stenographer.
Do you need to talk to us?
We're here to help you with information and assistance.
Monday – Saturday, 11:00 am – 19:00 pm. We don't answer outside of office hours. Feel free to message us, and we'll get back to you as soon as we reopen.
Or go directly to the shop: Via Girolamo Benzoni 18, 00154 RM — 11:00-20:00,11:00-14:00,14:00-17:00,17:00-20:00
📖 How it works · ❓ Frequently Asked Questions · 🛒 Go to the shop
